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Clear, fair terms for cancellations and refunds at TTA ACADEMY.
Last updated: June 2025
At TTA ACADEMY we want you to be confident in every purchase. This Refund Policy explains when, how and to whom refunds are issued for our training programs, memberships and consultations.
Refund requests are reviewed individually on a case-by-case basis. We look at the timing of the request, how much of the training or service has been delivered, and the reason provided.
To request a refund, email us at ttallmhelp@gmail.com from the address on your account, including your order ID and a short explanation. We may ask a few follow-up questions before deciding.
Approved refunds are normally processed within 30 days of approval, or within another timeframe as mutually agreed between both parties in writing.
Refunds are issued only to the original payment method used for payment — the same bank account, credit / debit card, UPI or wallet wherever technically possible. If the original payment method is closed or unavailable, we will contact you to arrange an alternate method as permitted by law and by our payment processors.
The following items may not be eligible for a refund, either in whole or in part:
Where you purchased exam guidance or assistance for a specific vendor qualification exam and you do not pass that exam, you may request a refund of the amount paid for that service, less a 20% deduction covering the preparation, materials and mentor time already delivered.
Send your request to ttallmhelp@gmail.com with your order number and the vendor’s result notification. Approved refunds follow the same 30-day processing timeline and return to your original payment method.
This covers the exam result only. TTA ACADEMY does not guarantee a pass, and does not guarantee project allocation, account approval, employment or income — those decisions rest entirely with the vendor.
If we fail to deliver the training or service you paid for through no fault of your own, you may request a full refund of the amount actually paid to TTA ACADEMY.
Please contact us at ttallmhelp@gmail.com before initiating a chargeback with your bank or card issuer. We are happy to resolve issues directly and quickly and this typically avoids fees and delays for both sides.
TTA ACADEMY is an independent training and career guidance platform. We are not affiliated with or endorsed by any company unless explicitly stated. All company names and trademarks belong to their respective owners.
For any refund questions, email ttallmhelp@gmail.com. Our support team responds within one business day, Monday – Friday, 11:00 AM – 11:00 PM IST.